Picks Travel story – From One Driver to a Trusted Liverpool Transport Partner

The Picks Travel story is about building a transport business the right way. What began in August 2019 as one driver providing pre-booked journeys has grown into a trusted Liverpool taxi service and airport transfer partner for private customers and businesses across Merseyside.

From the very beginning, the focus was never on volume or quick growth. The aim was simple: turn up on time, communicate clearly, price journeys fairly, and treat customers with respect. That mindset still defines how Picks Travel operates today.

The Picks Travel Story

The early days of Picks Travel were shaped by hands-on experience. Managing bookings personally, planning routes, monitoring flights, and speaking directly with customers highlighted just how important reliability and preparation are in transport.

Airport transfers, in particular, leave no room for error. Flights run on fixed schedules, passengers carry luggage, and stress levels are often high. Those early lessons laid the foundations for the systems, standards, and processes that Picks Travel now uses across every journey.

Built on Reliability and Consistency

Reliability has always been the cornerstone of Picks Travel. Whether providing a Liverpool taxi service for a local journey or a long-distance airport transfer, customers need confidence that their driver will arrive on time and complete the journey professionally.

By offering fixed-fare pricing, pre-planned journeys, and clear communication, Picks Travel quickly earned repeat business. Many customers returned again and again, recommending the service to family members, colleagues, and local businesses.

Growing with Purpose

As demand increased, Picks Travel expanded carefully. Growth was deliberate rather than rushed, ensuring service standards were never compromised. New drivers were added only when the business could support them properly and maintain consistent customer experience.

Today, Picks Travel works with over 30 professional drivers, offering airport transfers, business travel, and private hire services throughout Liverpool, Wirral, Sefton, Knowsley, and surrounding areas.

Corporate & Business Travel in Liverpool

Alongside private customers, Picks Travel has become a reliable partner for companies requiring professional ground transport. Corporate travel in Liverpool demands punctuality, discretion, and dependable planning — particularly when transporting staff, executives, or visiting clients.

• Corporate travel Liverpool
• Business travel Liverpool
• Liverpool taxi service for companies
• Liverpool airport transfers for staff and clients
• Fixed-fare transport for predictable planning

Businesses value having a transport provider they can trust, rather than relying on availability-based platforms. Picks Travel focuses on consistency, accountability, and long-term relationships.

Local Knowledge Makes the Difference

Being Liverpool-based provides a clear advantage. Local knowledge of traffic patterns, roadworks, major events, and airport operations allows journeys to be planned accurately — even during busy periods.

That understanding helps avoid delays, manage tight schedules, and deliver a smoother experience for customers travelling locally or heading to the airport.

Customer Service at the Core

Customer service is central to the Picks Travel story. That means monitoring flights in real time, keeping customers informed if plans change, and resolving issues calmly and professionally.

This approach has been recognised with awards for Customer Service Excellence and Best Airport Transfer & Private Hire Service. While awards are appreciated, continued trust from customers matters most.

Looking Ahead

The Picks Travel story continues to evolve. The focus remains on steady, sustainable growth — improving service standards, supporting drivers, and strengthening relationships with customers and businesses across Liverpool.

What began as one driver simply wanting to do the job properly has grown into a trusted transport partner serving Liverpool every day. That journey reflects the values that still guide Picks Travel.