Terms and Conditions

  1. Definitions and Interpretations

1.1 In these Conditions, “These Conditions” refers to the standard terms and conditions of sale outlined in this document and any special terms and conditions agreed in writing between the Passenger and Picks Travel. “The Passenger” is the individual accepting a quotation or offer of service from Picks Travel or whose order for services is accepted by Picks Travel. “The Provider” means Picks Travel. “The Contract” is the agreement for airport transfer services under these Conditions. “The Service” is the transportation service to or from airports provided by Picks Travel in accordance with these Conditions.


  1. Conditions

2.1 The Provider shall sell, and the Passenger shall purchase the Service based on any quotation or offer of the Provider, accepted by the Passenger, or any reservation of the Passenger accepted by the Provider, subject to these Conditions, which govern the Contract, excluding any other terms and conditions. The Passenger accepts these terms & conditions by reserving, booking with the provider via various channels.


2.2 The Contract will be subject to these conditions, and the provider reserves the right to revise them at any time without prior notice.


2.3 No reservation submitted by the passenger is considered accepted by the provider until confirmed in writing by email, telephone, or otherwise by an authorized representative of the provider.


2.4 The specification for the services will be as set out in the provider’s sales documentation unless explicitly altered in the passenger’s reservation. The provider reserves the right to make any necessary changes to conform with safety or regulatory requirements.


2.5 Sub-contracting companies are not authorized to make any representations or claims concerning the service unless confirmed by the Provider in writing. The Passenger acknowledges that they do not rely on such unconfirmed representations.


2.6 No variation to these Conditions is binding unless agreed in writing between the authorized representatives of the passenger and the provider.


2.7 Sales literature and other documents issued by the provider are subject to alteration without notice and do not constitute offers to sell the service.


2.8 The price of the Service shall be the price listed in the provider’s published price list at the date of the passenger’s reservation.


2.9 The Provider reserves the right to use subcontractors to provide services to Passengers.


2.10 Reservations made for service on specific dates may be subject to surcharges, and time limits are set for address collections and airport collections.


  1. Terms of Carriage

3.1 The Provider’s prices are based on passengers being ready to travel at the booked time, and additional waiting time is chargeable.


3.2 Fares quoted are flat rates, and any diversions, additional set-downs, or pickups will incur additional charges.


3.3 Neither the Provider nor its drivers accept responsibility for loss or damage to luggage. Passengers are responsible for ensuring that their luggage is handled correctly.


3.4 The Provider will not carry prohibited items in its vehicles, as outlined in these Conditions.


  1. Cancellations / Cancellation Charges

4.1 Reservations accepted by the Provider may only be cancelled with the Provider’s written agreement.


4.2 Cancellation charges apply based on the timing of cancellation.


  1. General Applications

5.1 The Provider is not liable for delays or failures in performance due to causes beyond its control.


5.2 Except as expressly provided in these Conditions, all warranties, conditions, or other terms implied by statute or common law are excluded to the fullest extent permitted by law.


5.3 The Provider is not liable for any direct or consequential loss or damage sustained by the Passenger.


5.4 The Passenger’s obligations regarding confidentiality and other terms as outlined shall survive the termination of the Contract.


  1. Miscellaneous

6.1 No waiver by the provider of any breach of the Contract by the passenger shall be considered as a waiver of any subsequent breach.


6.2 If any provision of these Conditions is held to be invalid or unenforceable, the validity of the other provisions shall not be affected.


6.3 The Contract shall be governed by the laws of England & Wales.


These Terms and Conditions are a part of a set of policies followed by Picks Travel.